My daughter and I feel very comfortable as your clients.
Everyone was courteous and understanding.
“I was treated courteously, unlike major banks who are patronising to OAPs!
An appointment was quickly arranged. As a first-time buyer, everything was explained so that I could understand clearly.
Annette Wright Mortgage Manager was very helpful. She helped me to understand everything that was going on, and kept me informed at all times
Small is best. Friendly and efficient.
Superb service. Superb staff. Very pleasant experience.
Excellent service throughout.
Happy with everything.
Staff are always very helpful – would always recommend!
A very refreshing experience, with none of the impersonal attributes of our previous provider.
Very impressed with the ‘old school’ approach, with none of the pressure of the main high street providers.
When arranging a visit which was convenient to me, I didn’t have to have a fixed time and was promptly dealt with.
“Fast, effective, simple!
I thought the Society’s customer care was exceptional.
Really pleased with the Young Person’s Saver product. Having the account go up to 21 is a real bonus!
It is good to be able to talk to people in the branch!
Like the good atmosphere – not glitzy! Local feel to it. Much nicer than multiple banks. Customers matter
Very friendly and helpful staff made the process easy.
Everyone in branch is always incredibly helpful and nice!
Delighted with your enlightened view of post-retirement applicants. It was so refreshing to have such a personal approach to the affordability criteria – it has saved us a fortune in income tax on unnecessary SIPP (self-invested personal pension) transactions compared to the rigid criteria applied by other lenders
Nice to deal with a lender that treats applicants as individuals and does not depend on a computer to make decisions, but uses their own judgement. The Beverley is also not against the over-70s and recognises the security they can offer – ie. the ability to continue paying the Society back as their financial situation is known