Extending our services and opening hours
As always, we sincerely hope that you and yours are well and coping with the impacts of the COVID-19 coronavirus pandemic as you read this.
We’ve been keeping a close eye on developments as the Government gradually eases lockdown restrictions. As a result, we will extend our branch opening hours and resume some services that have been on hold, from Monday 15 June.
For savings customers
Our branch will open from 10am until 3pm, Monday to Friday (we will remain closed on Saturdays for the time being) with cash deposits accepted at the counter from 15 June 2020.
We would urge you – for your safety and ours – to continue to utilise our dedicated ‘contactless’ Transaction Post Box in the banking hall, or our postal service, wherever possible, for anything other than cash transactions. Please only fall back on cash where absolutely necessary.
For mortgage customers
We remain committed to helping our customers wherever possible at this challenging time, especially those like the self-employed; people looking to borrow in later life or help family members onto the housing ladder; self-builders and those whose income is just a little more complex than the ‘norm’. We are continuing to do this via telephone and email enquiries, and offering advice appointments over the telephone.
For all customers
Our phone lines will be open from 9am until 5pm, Monday to Friday (closed on Saturdays).
Please work with us
While we have decided that some extensions to what we can offer are appropriate, please be aware that we will be continuing to exercise extra caution to protect our people, customers and community.
Social distancing and additional hygiene measures will remain in place within our branch indefinitely, and we would appreciate your support in keeping your branch visits and use of cash to a minimum.
Nevertheless, while you may still continue to see less of them than you are used to, our committed team continue to pull out all the stops behind the scenes, to maintain the efficient and helpful service we know you’ve come to expect from us at the Beverley.